1. Cancel at any time
You can cancel your subscription at any time from the billing page of your workspace. There is no minimum term and no cancellation fee.
- Cancellation takes effect at the end of the billing period you have already paid for.
- You keep full access until then, and you can resume the subscription before it ends.
- After it ends you can still sign in, view your campaigns and reports and export your data. Nothing is deleted when a subscription ends.
2. Refunds
Subscriptions are billed monthly in advance. Because you can cancel at any time and keep access until the end of the period, we do not refund partial periods or unused time, including after downgrading.
We do refund:
- Billing errors, such as a duplicate charge or a charge after a confirmed cancellation.
- Cases where applicable law requires a refund.
The Service is for businesses only, so the consumer right of withdrawal does not apply.
3. How to request a refund
Write to [email protected] from the email address of your account, with your workspace name and the date of the charge. Approved refunds are made in full to the original payment method by our payment provider (Merchant of Record), usually within 5–10 business days.
4. Plan changes
Upgrades take effect immediately and are charged pro rata for the rest of the period. Downgrades take effect at the next renewal.
5. Contact
CODEPRENEUR DOOEL · KIRIL PEJCHINOVIKJ 50 · North Macedonia · Company registration number: 4029025532735 · VAT ID: 7865465 · Email: [email protected]